fbpx

Michael Casselman – Rapid Fired Pizza Florence

In Episode 5 of MPTV, Matt catches up with local franchisee, Michael Casselman, owner of Rapid Fired Pizza in Florence, KY, to discuss: 👉🏽 Choosing a Franchise 👉🏽 Handling Allergies 👉🏽 Being Known 👉🏽 Negative Reviews 👉🏽 Customer Experience...

Nabih David – David Restaurant Group

On Episode 4 of MPTV, Matt meets with Nabih David, owner of Butterbee’s, a sit-down dine-in restaurant; Tender Towne, a fast-casual chicken tender chain; and Skyline, a fast-casual chili chain, to discuss best practices as a Restaurant Owner versus Business...

Andrea Anusbigian – Owner Of Branch Hill Coffee Co.

Episode 3 of MP TV finds Matt at Branch Hill, a one location coffee shop. Matt and the owner, Andrea Anusbigian, discuss customer relationships in depth, including: 👉🏽 Habitual behavior 👉🏽 Loyalty and Commitment 👉🏽 Treating them like Family 👉🏽 Her...

Yanni Chalkias – Owner of King Gyros Greek Restaurant

In Episode 2 of MP TV, Matt interviews Yanni Chalkias, the owner of King Gyros Greek Restaurant, a one location ethnic restaurant in Ohio. Tune in Tuesday for a deep dive into the following topics: 👉🏽 How to WOW for just $10 👉🏽 Creating an Opportunity with...

Bob Jacoby – The KING of Table Touches

In this first episode, Matt interviews Bob Jacoby, the GM and Owner of Quaker Steak & Lube. They discuss several topics, including: – Third Party Delivery – Table Touches – Customer Experience and Building Loyal Relationships – Bob’s...